. UNDERSTANDING OF TERMS OF USE

1.1. Certain terms and phrases used in these Terms have specific meanings (“defined

terms”). They can be identified by their initial capital letter (even if they are not at the

beginning of a sentence). When a defined term is used, it has the meaning assigned

to it in the section where it was defined (these meanings can be found in the

sentence where the defined term is placed in brackets and quotation marks).

1.2. The pronouns “we”, “us” or “our” refer to LLC “Artessere”. The pronouns “you”

or “your” mean the person accessing or using our Website.

2. USE OF OUR WEBSITE

2.1. Our Website is provided free of charge. We do not guarantee that our Website or

any of its content will always be available or that its operation will be uninterrupted.

Access to our Website is provided on a temporary basis. We may suspend, withdraw,

discontinue, or change all or any part of our Website without prior notice. We shall

not be liable to you if for any reason our Website is unavailable at any time or for any

period. We may update the Website and/or change its content at any time.

2.2. You are responsible for making all arrangements necessary for you to have

access to our Website. You are also responsible for ensuring that all persons who

access our Website through your internet connection are aware of these Terms and

comply with them.

2.3. WE DO NOT GUARANTEE THAT THE WEBSITE OR ANY CONTENT ON IT WILL

BE FREE FROM ERRORS OR OMISSIONS. WE USE REASONABLE EFFORTS TO

INCLUDE ONLY ACCURATE AND UP-TO-DATE INFORMATION ON THE WEBSITE;

HOWEVER, WE MAKE NO REPRESENTATIONS, WARRANTIES, OR GUARANTEES,

WHETHER EXPRESS OR IMPLIED, REGARDING SUCH INFORMATION.

2.4. The Website and its content are provided for general informational and

familiarization purposes only. They are not intended to constitute advice (medical or

otherwise) on which you should rely. You must obtain professional or specialist

advice before taking, or refraining from, any action on the basis of the content on our

Website.

3. YOUR ACCOUNT

3.1. When registering in the “Become a Partner” section, we will require you to

provide an email address and other data. You must keep this information confidential

and not disclose it to any third party.

3.2. We have the right to block any accounts and/or applications at any time if, in our

reasonable opinion, you have failed to comply with any of the provisions of these

Terms.

4. OUR RIGHTS

4.1. We are the owner or licensee of all intellectual property rights in the Website and

its content, the name and trademark of LLC “Artessere” and Alpine Collagen

Complex, as well as the product names, images, and packaging of LLC “Artessere”

and Alpine Collagen Complex. These works are protected by copyright laws and

international treaties. All such rights are reserved.

4.2. You are not granted any rights to use our intellectual property, except as

expressly provided in these Terms. You must not use our Website (or any part of it or

its content) for commercial purposes; however, you may download materials from the

Website solely for non-commercial, personal use.

4.3. No part of the Website, including but not limited to text, designs, graphics,

photographs, and images, may be copied, reproduced, republished, uploaded,

reposted, modified, transmitted, distributed, or otherwise used in any way for any

non-personal, public, or commercial purpose without our prior written consent.

4.4. Any communications or materials you send to us through the Website by email

or other means will be treated as non-proprietary and non-confidential (except for

communications related to your order, if you use the Website to submit an

application to LLC “Artessere” and for Alpine Collagen Complex to us). We are free

to publish, display, post, distribute, and otherwise use any ideas, suggestions,

concepts, designs, know-how, and other information contained in such

communications or materials for any purpose, including, but not limited to, the

development, manufacturing, advertising, and marketing of us and our products.

5. OUR LIABILITY

5.1. Nothing in these Terms excludes or limits our liability for:

5.1.1. Death or personal injury caused by our negligence;

5.1.2. Fraud or fraudulent misrepresentation; and

5.1.3. Any matter in respect of which it would be unlawful for us to exclude or restrict

our liability.

5.2. THE WEBSITE IS PROVIDED “AS IS” AND, TO THE MAXIMUM EXTENT

PERMITTED BY LAW, WE EXCLUDE ALL CONDITIONS, WARRANTIES,

REPRESENTATIONS, OR OTHER TERMS THAT MAY APPLY TO OUR WEBSITE OR

ANY CONTENT ON IT, WHETHER EXPRESS OR IMPLIED.

5.3. WE SHALL NOT BE LIABLE TO ANY USER FOR ANY LOSS OR DAMAGE,

WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF

STATUTORY DUTY, OR OTHERWISE, EVEN IF FORESEEABLE, ARISING UNDER OR

IN CONNECTION WITH:

5.3.1. USE OF, OR INABILITY TO USE, OUR WEBSITE; OR

5.3.2. USE OF OR RELIANCE ON ANY CONTENT DISPLAYED ON OUR WEBSITE.

5.4. IF YOU ARE A BUSINESS USER, PLEASE NOTE THAT IN PARTICULAR, WE

WILL NOT BE LIABLE FOR:

5.4.1. LOSS OF PROFITS, SALES, BUSINESS, OR REVENUE;

5.4.2. BUSINESS INTERRUPTION;

5.4.3. LOSS OF ANTICIPATED SAVINGS;

5.4.4. LOSS OF BUSINESS OPPORTUNITY, GOODWILL, OR REPUTATION; OR

5.4.5. ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE.

5.5. IF YOU ARE A CONSUMER USER, PLEASE NOTE THAT WE ONLY PROVIDE

OUR WEBSITE FOR DOMESTIC AND PRIVATE USE. YOU AGREE NOT TO USE

OUR WEBSITE FOR ANY COMMERCIAL OR BUSINESS PURPOSES, AND WE

HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS,

BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY.

5.6. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A VIRUS,

DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OR OTHER TECHNOLOGICALLY

HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT,

COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO

YOUR USE OF OUR WEBSITE OR TO YOUR DOWNLOADING OF ANY CONTENT

ON IT, OR ON ANY WEBSITE LINKED TO IT.

5.7. WE ASSUME NO RESPONSIBILITY FOR THE CONTENT OF WEBSITES LINKED

TO FROM OUR WEBSITE. SUCH LINKS SHOULD NOT BE INTERPRETED AS

ENDORSEMENT BY US OF THOSE LINKED WEBSITES. WE WILL NOT BE LIABLE

FOR ANY LOSS OR DAMAGE THAT MAY ARISE FROM YOUR USE OF THEM.

6. VIRUSES

6.1. We do not guarantee that our Website will be secure or free from bugs or

viruses. You are responsible for configuring your information technology, computer

programs, and platform to access our Website, and we recommend that you use

your own virus protection software.

6.2. You must not misuse our Website by knowingly introducing viruses, trojans, or

other malicious or technologically harmful material. You must not attempt to gain

unauthorized access to our Website, the server on which our Website is stored, or

any server, computer, or database connected to our Website. You must not attack

our Website via a denial-of-service attack or a distributed denial-of-service attack. A

breach of this provision would constitute a criminal offence under the Computer

Misuse Act 1990. We will report any such breach to the relevant law enforcement

authorities and we will cooperate with those authorities by disclosing your identity to

them. In the event of such a breach, your right to use our Website will cease

immediately.

7. PURCHASE OF LLC “ARTESSERE” AND ALPINE COLLAGEN COMPLEX

PRODUCTS

You do not use the Website to purchase products from us. This website is intended

for informational and familiarization purposes only.

8. YOUR PERSONAL INFORMATION

We use your personal information only in accordance with our Privacy Policy. Please

take the time to read our Privacy Policy, as it contains important information and

terms that apply to you.

9. GOVERNING LAW

These Terms of Use are governed by Swiss law. You and we both agree that the

courts of Zurich, Switzerland will have exclusive jurisdiction over any disputes.

10. CONTACT INFORMATION

If you have any questions about the Website or these Terms, please contact us by

email (in the Contacts section), and our support team will be happy to help you.

Thank you for visiting our Website.

Terms of Use last updated: 06.09.2025.